Below please find Questions and Answers to help you learn about us.  We have made every attempt to be accurate but policies and procedures and information can change from time to time.

How do I receive a long term care admission’s application?

In order to receive an application to The Home, please contact our admissions department by phone (404.351.8414) or email (longtermcare@wbjhome.org).  An application package will be emailed or mailed to you.   The application and medical form (done by a physician) must be fully completed and returned together in order for the applicant's name to be added to the waiting list.

Is there a residency requirement for long term care admissions?
 
Yes, there are residency requirements for admission to The Home.  Someone from our admissions department will be happy to discuss the requirements with you.
 
How long does it take a long term care applicant to get into The William Breman Jewish Home?

The wait depends on a number of factors.  The availability of an appropriate bed and the number of people on the waiting list ahead of the applicant are considered.

Is a donation to the Home required in order to gain admission?

No.  Making a donation is never a condition of admission to or continued stay in The Home.

Does a prospective resident have to “know somebody” or be Jewish to live at The Home?

No.  Admission is based on many factors including the availability of a room at the appropriate level of care, and the ability of The Home to meet the needs of the applicant.  Admission to The Home is based on need, not ability to pay.  The Home welcomes applicants of all faiths and ethnicities.

What methods of payment does the Home accept?

Residents may pay for their care in one of four ways:  Private Pay, Medicare, Medicaid and Private Insurance.  Please talk to someone in our admissions department for more information.

When are visiting hours?

For our residents, this is home, and you are welcome to visit at any time.  You are also welcome to accompany residents to activities during your visit.  Please schedule your visits to allow your resident to participate in activities, attend therapy sessions and enjoy their meals.

We respectfully request that family members not visit with their resident in the dining room during meal time.  If you would like to visit your family member during meal time, staff members can facilitate your resident eating his or her meal in the garden room and thus allow you to visit during meal time.  If you are sick, please refrain from visiting your resident

Who is on the Care Team?

The care team consists of the many professionals providing care.  These professionals include the attending physician, resident care coordinator, nursing supervisor, charge nurse, certified nursing assistants, social workers, recreation therapy staff and dietician.  If the resident is receiving therapy, a physical, occupational and/or speech therapist may also be part of the team.  Family members are also part of the team.

When are resident care conferences held?

A post-admission conference is scheduled approximately two weeks after admission.  At this 15-minute conference, family members will have an opportunity to discuss the resident’s plan of care with care team members (the physician does not attend this meeting).  If a family member cannot be present at the meeting, you can make arrangements to call in or the social worker will review the plan with you at a later date.

Regular resident care conferences take place every three months.  You will receive written notification of the date and time.

What can a long term care resident bring to his or her new home?

Each room is furnished with an electric bed, nightstand, dresser and closet.  Small pieces of furniture and flame retardant chairs may be brought to personalize the room.  Residents are encouraged to bring personal items such as pictures, art and other meaningful mementos. Televisions, computers and mini-refrigerators are allowed.  Social service staff may be asked about specific items.

Who do I speak to on evenings, nights, weekends and holidays if there is a problem with my relative?

Your first option is to contact your relative’s charge nurse directly.  Additionally, nursing supervisors are available on each shift for assistance with any problems and/or concerns that may arise.  To contact the charge nurse or nursing supervisor, please call the main number 404.351.8410 and the receptionist will direct your call.  After 6:00 p.m., your call will be directed to the nursing floors.

How often is my relative seen by his or her primary physician?

Your relative will be seen by his or her primary physician each month.  His or her attending physician will review medical orders each month.

Are family members or residents allowed to tip or give gifts to staff?

No, tipping and gift giving is not allowed.  Staff members are not allowed to accept gifts or cash.  Contributions to the staff holiday fund are encouraged.  You may also submit a Mitzvah Gram (described below).

How do I commend staff or express my thanks?

If you wish to recognize and thank a member of our staff, you can submit a Mitzvah Gram.  A Mitzvah Gram recognizes good deeds performed by staff members. 

Mitzvah Grams are available at the reception desk.  Please write a brief description of the mitzvah (good deed) and your personal message of thanks. Mitzvah Grams are very much appreciated. The staff member will receive a copy of the Mitzvah Gram and another copy will be placed in his or her personnel file.

Who do I contact if I have a question about a bill?

The business office is open from 8:30 a.m. to 5:00 p.m. Monday through Friday.   To speak with someone in the business office or to make an appointment please call 404.351.8410.

Where can family members and visitors get something to eat?

Vending machines are located in the terrace dining room on the ground floor.
Our cafeteria is open from 11:30 a.m. to 1:00 p.m. Monday through Friday except for certain holidays.  On certain holidays, family members and visitors may purchase a meal ticket from the reception desk.